Effective Date: January 1, 2026 | Last Updated: April 1, 2026
Please read these Terms of Service carefully before using our website or services. By accessing havenivloungeandmedspa.com or scheduling an appointment at either of our locations, you agree to be bound by these terms.
1. About Us
Haven IV Lounge & MedSpa (“Haven IV,””we,””us,” or “our”) operates medical wellness and aesthetic medspa services at two Florida locations:
- 29 5th Street NW, Winter Haven, FL 33881 | (863) 360-0800
- 6950 Appaloosa Dr., Suite 22, Lakeland, FL 33811 | (863) 359-5315
2. Website Use
This website is provided for informational purposes only. You agree not to:
- Use this site for any unlawful purpose
- Attempt to gain unauthorized access to any portion of the site
- Transmit any harmful, offensive, or disruptive content
- Use automated tools to scrape, crawl, or harvest data from this site
3. Appointment Booking & Cancellation Policy
Appointments may be scheduled online, by phone, or in person. By booking an appointment, you agree to the following:
- Cancellations must be made at least 24 hours in advance.
- Late cancellations or no-shows may be subject to a cancellation fee.
- We reserve the right to refuse service to anyone for any reason consistent with applicable law.
- Appointments are not guaranteed until confirmed by our staff.
4. Medical Services Disclaimer
Services provided at Haven IV Lounge & MedSpa are performed under physician supervision. However:
- Information on this website does not constitute medical advice.
- Results vary by individual and are not guaranteed.
- You are responsible for disclosing complete and accurate health information during your consultation.
- Haven IV is not liable for adverse outcomes resulting from undisclosed medical conditions or medications.
5. Payments & Refunds
All services must be paid in full at the time of treatment. Package purchases and prepaid services are non-refundable unless otherwise required by Florida law. Promotional pricing is subject to change without notice.
6. Intellectual Property
All content on havenivloungeandmedspa.com — including text, images, logos, and design — is the property of Haven IV Lounge & MedSpa and may not be reproduced, distributed, or used without express written permission.
7. Limitation of Liability
To the fullest extent permitted by law, Haven IV Lounge & MedSpa shall not be liable for any indirect, incidental, special, or consequential damages arising from your use of our website or services.
8. Governing Law
These Terms are governed by the laws of the State of Florida. Any disputes shall be resolved in Polk County, Florida.
9. Changes to These Terms
We reserve the right to update these Terms at any time. Continued use of our website or services after changes are posted constitutes acceptance of the revised Terms.
10. Contact Us
For questions regarding these Terms, contact us at:
- Email: info@havenivloungeandmedspa.com
- Winter Haven: (863) 360-0800
- Lakeland: (863) 359-5315