©2026 Haven IV Lounge & MedSpa | havenivloungeandmedspa.com

 

Social Media Policy

Effective Date: January 1, 2026

 

Overview

Haven IV Lounge & MedSpa maintains active social media profiles to share wellness education, treatment information, promotions, and patient success stories. This policy governs how we use social media and what users can expect when engaging with our content.

 

Our Social Media Channels

• Facebook: facebook.com/HavenIVLoungeandMedSpa
• Instagram: @HavenIVLoungeandMedSpa
• Website Blog: havenivloungeandmedspa.com/blog

 

User-Generated Content & Comments

We welcome engagement from our community. By commenting on or interacting with our social media content, you agree to the following:

• Keep comments respectful and constructive.
• Do not post personal health information in public comments — contact us privately for medical questions.
• Do not post spam, promotional content, or links to third-party websites.
• Do not make false, defamatory, or misleading statements about our services or staff.

We reserve the right to hide, remove, or report comments that violate these guidelines or the terms of service of the respective platform.

 

Patient Privacy on Social Media

We take patient privacy seriously on social media:

• We will never post identifiable patient information without explicit written consent.
• Before-and-after photos or patient testimonials shared publicly have been provided with patient consent.
• If you appear in a photo or video posted by Haven IV and wish to have it removed, contact us immediately at info@havenivloungeandmedspa.com.
• Do not tag Haven IV in posts that contain your own personal health information — these may be visible to the public.

 

Medical Advice on Social Media

Our social media content is for educational and informational purposes only. We do not provide medical advice, diagnosis, or treatment recommendations through social media platforms. Please contact our offices directly or schedule a consultation for personalized medical guidance.

 

Testimonials & Reviews

We encourage satisfied patients to share their experiences. If you post a review or testimonial:

• Please keep it honest and based on your personal experience.
• Do not include other patients’ information in your review.
• Reviews shared publicly may be featured on our website or marketing materials with your permission.

 

Promotions & Giveaways

Promotions and contests hosted on our social media platforms are subject to the rules of the respective platform and applicable Florida law. Specific terms will be posted with each promotion.

 

Disclaimer

Haven IV Lounge & MedSpa is not responsible for content posted by third parties on our social media pages. Mentions of or links to third-party products or services do not constitute endorsement.

 

Contact Us

For questions about this policy or to report a concern:

• Email: info@havenivloungeandmedspa.com
• Winter Haven: (863) 360-0800
• Lakeland: (863) 359-5315